AHS Protective Services Unofficial Guide

Training, practice scenarios, and quiz review

Learning

Training

Use this page for practice discussions, quiz review, annual training reminders, and reference material.

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Quiz

Use the built-in quiz to review authorities, reports, and common reference points.

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Practice Scenarios

Discuss realistic made-up scenarios with your team and compare decision-making.

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Training Review

Things to learn or practise while in Sol Gen and Standard Operating Procedures for PO's

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Reference Material

In House and External Tools

Training Notes

Quiz #1

Complete the quiz below, then submit it to check your answers (more/better coming soon).

1. Which section of the Mental Health Act allows peace officers to apprehend without a warrant?
2. What type of incidents require a written narrative report?
3. What document replaces Perspective for incident tracking?
4. Which act deals with consumption of liquor in public?
5. What is Section 21(1) of the Mental Health Act used for?
6. What does Section 50(2) of the Public Health Act relate to?
7. Officer notebooks must be:
8. What equipment is NOT permitted under the peace officer appointment?
9. What does Section 70(2) of the Public Health Act typically concern?
10. Section 115 of the Gaming, Liquor and Cannabis Act involves:

Practice Scenarios

Scenarios for discussion with your team. These are made-up scenarios intended for training conversation and decision-making practice.

Scenario 1: LT-14 Pipe

You have been called to LT-14. Staff report the patient has a pipe in his hands. When you arrive, you see the pipe and lighter in his hands. When you ask him to surrender the pipe, he refuses. He does not want to leave AMA, and staff do not want him to leave for medical reasons.

Discuss:
  • What are your immediate safety concerns?
  • What communication approach would you use first?
  • Who needs to be involved before the situation escalates?
  • What would need to be documented afterward?

Scenario 2: ER Disturbance

You have someone causing a disturbance in ER. They want to see a doctor and triage does not want them removed. You have spoken with them about their behaviour, and they told you to “fuck off.”

Discuss:
  • How do you balance access to care with safety and behaviour expectations?
  • What verbal direction or warning would be appropriate?
  • When would you involve triage, charge nurse, TL/ATL, or police?
  • What details should be captured in notes or a file?

Scenario 3: Unit 33 Suspected Drug Use

You have been called to Unit 33. One of their patients is suspected of drug use. They left the unit and came back appearing under the influence. When you go to the room, the patient admits to using fentanyl but says they do not want you going through their belongings.

Discuss:
  • What authority or policy questions need to be considered?
  • What should be clarified with nursing staff before taking action?
  • How would consent, safety risk, and patient care affect your decision-making?
  • What should be documented if no search occurs, or if further action is taken?

Training Review

Coming Soon

New Members info

Things to learn or practise while in Sol Gen

Info based on site

Being new to a site and their Standard Operating Procedures

Reference Material

Coming Soon

In House Tools

Details with epeople, mylearning link, etc..

External Tools

Where to find acts and Solicitor General information